{"xsrfToken":"76121b456a8f3d2991dcc61e29e6f71866053df4_lout","branding":{"id":"54","key":"pe","name":"Entwicklungsdatenbank","portalBaseUrl":"/servicedesk/customer/portal/54","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/54/62","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#bd3624","headerLinkHoverBGColor":"#bd3624","headerBadgeColor":"#bd3624"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/187346f8-c768-452e-bb5b-ca0e2b2b22e0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFiOGRiOS1lYjFiLTQ2NTEtOTNhMy1kMWE5MWJiMWYwNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjE4NzM0NmY4LWM3NjgtNDUyZS1iYjViLWNhMGUyYjJiMjJlMCI6WyJyZWFkIl19LCJleHAiOjE3NjQ5MjA1NDEsIm5iZiI6MTc2NDkxOTk0MX0.Q39HEXjIug3wDpqURH8qq-rgGgdepuW7JDAntjfDkfU&client=42ab8db9-eb1b-4651-93a3-d1a91bb1f063&mode=fit","logoId":"187346f8-c768-452e-bb5b-ca0e2b2b22e0","isLogoAvailable":true,"helpCenterTitle":"Wie können wir helfen?","sharedPortalName":"Redline Data Serviceportal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Wie können wir helfen?","sharedPortalName":"Redline Data Serviceportal","localeDisplayName":"Deutsch (Deutschland)"},"en-US":{"helpCenterTitle":"How can we help?","sharedPortalName":"Redline Data Servicecenter","localeDisplayName":"Englisch (Vereinigte Staaten)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"de-DE","portalThemeColor":"#d12c2d","helpCenterTitleColor":"#1e1c1c","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b270ae1d-4593-47a4-9eb1-763112ac31f6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFiOGRiOS1lYjFiLTQ2NTEtOTNhMy1kMWE5MWJiMWYwNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmIyNzBhZTFkLTQ1OTMtNDdhNC05ZWIxLTc2MzExMmFjMzFmNiI6WyJyZWFkIl19LCJleHAiOjE3NjQ5MjA1NDEsIm5iZiI6MTc2NDkxOTk0MX0.umO3sK80Ew-ZwHP3C_Aa0Tu6D7xViwso-wpu6vLXPq4&client=42ab8db9-eb1b-4651-93a3-d1a91bb1f063&height=300&mode=fit","bannerMediaApiFileId":"b270ae1d-4593-47a4-9eb1-763112ac31f6","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#eef1f6","topBarTextColor":"#1e1c1c","hasTopBarBeenSplit":true},"portal":{"id":"54","key":"pe","projectId":10090,"serviceDeskId":54,"name":"Entwicklungsdatenbank","description":"<p>PATFAK Fehler und Entwicklungswünsche melden.</p>","portalBaseUrl":"/servicedesk/customer/portal/54","reqTypes":[{"id":"1489","name":"Neue PATFAK Funktion","descriptionHtml":"","callToAction":"Neue PATFAK Funktion","introHtml":"<p>Melden Sie einen Verbesserungsvorschlag oder eine eine Funktion für PATFAK, die Ihnen fehlt.</p>","icon":10495,"iconUrl":"https://service.portal.redline-data.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10495","groups":[247],"key":""},{"id":"1490","name":"PATFAK Programmfehler melden","descriptionHtml":"","callToAction":"PATFAK Programmfehler melden","introHtml":"<p>Melden Sie einen PATFAK Programmfehler und erstellen eine Bugfixanfrage.</p>","icon":10476,"iconUrl":"https://service.portal.redline-data.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[247],"key":""},{"id":"1488","name":"Anfrage per E-Mail","descriptionHtml":"","callToAction":"Anfrage per E-Mail","introHtml":"<p>Anfrage von Ihrem E-Mail-Support-Kanal erhalten.</p>","icon":10527,"iconUrl":"https://service.portal.redline-data.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":247,"name":"Allgemein"}],"orderMapping":{"247":[1490,1489]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"16b4a7fc-e04a-3a3c-af4e-9b6b697f35ef","appLinkName":"","appLinkUrl":"","spaceKey":"PE","spaceName":"PATFAK Entwicklungsdatenbank","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PE","serviceDeskId":54,"kbLinkDomainURLs":["https://intern.portal.redline-data.de","https://confluence.portal.redline-data.de","https://redline-data.atlassian.net","https://service.portal.redline-data.de"]},"createPermission":true,"portalAnnouncement":{"portalId":54,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Deutsch (Deutschland)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFiOGRiOS1lYjFiLTQ2NTEtOTNhMy1kMWE5MWJiMWYwNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDkwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjQ5MjExNDEsIm5iZiI6MTc2NDkxOTk0MSwiYW5vbklkIjoiYW5vbi11c2VyIn0.m-AexuKw_YnoZTdfcjj1tLdkepee26BZ7M5Yi9DwGV0","targetCollection":"upload-project-10090","endpointUrl":"https://api.media.atlassian.com","clientId":"42ab8db9-eb1b-4651-93a3-d1a91bb1f063","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":1489,"projectId":10090,"issueType":{"id":"10340","name":"Entwicklungswunsch"},"form":{"name":"Neue PATFAK Funktion","descriptionHtml":"","callToAction":"Neue PATFAK Funktion","intro":"<p>Melden Sie einen Verbesserungsvorschlag oder eine eine Funktion f&uuml;r PATFAK, die Ihnen fehlt.</p>","instructions":"","icon":10495,"iconUrl":"https://service.portal.redline-data.de/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10495","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"E-Mail-Bestätigung an","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/54/create/1489","requestValidateBaseUrl":"/servicedesk/customer/portal/54/validate/1489","calendarParams":{"firstDay":1,"date":"2025-12-05T08:32:21+0100","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"16b4a7fc-e04a-3a3c-af4e-9b6b697f35ef","appLinkName":"","appLinkUrl":"","spaceKey":"PE","spaceName":"PATFAK Entwicklungsdatenbank","spaceUrl":"","isServer":false},"labels":[],"projectKey":"PE","serviceDeskId":54,"kbLinkDomainURLs":["https://intern.portal.redline-data.de","https://confluence.portal.redline-data.de","https://redline-data.atlassian.net","https://service.portal.redline-data.de"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0MmFiOGRiOS1lYjFiLTQ2NTEtOTNhMy1kMWE5MWJiMWYwNjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDkwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjQ5MjExNDEsIm5iZiI6MTc2NDkxOTk0MSwiYW5vbklkIjoiYW5vbi11c2VyIn0.m-AexuKw_YnoZTdfcjj1tLdkepee26BZ7M5Yi9DwGV0","targetCollection":"upload-project-10090","endpointUrl":"https://api.media.atlassian.com","clientId":"42ab8db9-eb1b-4651-93a3-d1a91bb1f063","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":true,"formValid":false,"formTemplateData":{},"formValidationResult":{"requestTypeId":1489,"missing":[{"jiraFieldKey":"email","jiraFieldName":"E-Mail-Bestätigung an"}],"isConditionallyShown":[],"readOnlyMandatory":[{"jiraFieldKey":"customfield_10987","jiraFieldName":"Produkt","proFormaQuestionLabel":"Produkt","readOnlyReason":"anonymous"}],"needToBeMandatory":[],"questionMissingLinkedField":[]},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=redline-data","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"76121b456a8f3d2991dcc61e29e6f71866053df4_lout","baseUrl":"https://service.portal.redline-data.de/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://intern.portal.redline-data.de","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"42ab8db9-eb1b-4651-93a3-d1a91bb1f063","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"0378c6cbfa334bae8688588f96dd79cf","siteDefaultLanguageTag":"de-DE","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://redline-data.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}